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IMPORTANT INFORMATION ABOUT

CORONAVIRUS & YOUR APPOINTMENT

Although we are striving to remain available to serve your

healthcare needs and to provide a safe and healthy environment

for everyone during this most difficult time, please be aware of the following:

NEW TELEPHONE HOURS:  MONDAY - WEDNESDAY, 9:00 A.M. TO 4:00 P.M.

1.  All appointments NOT CONFIRMED WITHIN 24 HOURS OF A SCHEDULED APPOINTMENT,

MAY BE AUTOMATICALLY CANCELLED. 

Please telephone the office at (520) 477-1815 if you desire to cancel or reschedule an appointment.

2.  In order to meet the needs of others, if you Confirm a Scheduled Appointment and

then you request to be rescheduled, cancel, or no show for any reason,

within 24-hours of the Scheduled Appointment a $75.00 fee will be immediately due and payable.

3.  Out of an abundance of caution to our Staff and Patients: 

     a. If you are sick, i.e., cough, fever, chills, or sore throat,

you must be seen via Telehealth;

     b. Only the Patient being served will be allowed in the Clinic;

     c. Only one Patient is permitted in the Clinic at a time

(you may be asked to wait outside if another Patient is still in the Clinic upon your arrival); and

     d. All Persons visiting the Clinic

MUST wear a Mask or Mouth/Nose covering in order to be seen.  

Due to the scarcity of personal protective equipment,

we do not have extra face masks available.

4.  Telehealth Video Visits are available. 

If you desire a Telehealth visit instead of an In-Office Visit,

you must request the Video Visit 24-hours in advance. 

You will be advised if you are eligible for a Video Visit appointment.

      a. You must set-up, and test the

Application 10-minutes in advance,

      b. No debit/credit card needed to use the Application; 

Any co-payment, deductible, and/or any outstanding fee(s)

are required at the time of the appointment;

      c. Patients are to sign into the Application 15 minutes

before the Scheduled Appointment in case the

          provider is available early;

      d. Due to our limited schedule,

we will not be available to assist you with setting up the Application 

at the time of your Scheduled Appointment,

and a $75 no-show fee may be assessed; 

      e. Please be aware, All appointment times are

scheduled using Arizona's Time Zone; and

      f. Use the following link to set-up the Telehealth FREE Video Visit Application,

if one was not emailed or texted to you:

As always, we look forward to serving your healthcare needs.

Peace always,

Healthy Wings Family & Psychiatric Healthcare

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