IMPORTANT INFORMATION ABOUT
CORONAVIRUS & YOUR APPOINTMENT
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Although we are striving to remain available to serve your
healthcare needs and to provide a safe and healthy environment
for everyone during this most difficult time, please be aware of the following:
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NEW TELEPHONE HOURS: MONDAY - WEDNESDAY, 9:00 A.M. TO 4:00 P.M.
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1. All appointments NOT CONFIRMED WITHIN 24 HOURS OF A SCHEDULED APPOINTMENT,
MAY BE AUTOMATICALLY CANCELLED.
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Please telephone the office at (520) 477-1815 if you desire to cancel or reschedule an appointment.
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2. In order to meet the needs of others, if you Confirm a Scheduled Appointment and
then you request to be rescheduled, cancel, or no show for any reason,
within 24-hours of the Scheduled Appointment a $75.00 fee will be immediately due and payable.
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3. Out of an abundance of caution to our Staff and Patients:
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a. If you are sick, i.e., cough, fever, chills, or sore throat,
you must be seen via Telehealth;
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b. Only the Patient being served will be allowed in the Clinic;
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c. Only one Patient is permitted in the Clinic at a time
(you may be asked to wait outside if another Patient is still in the Clinic upon your arrival); and
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d. All Persons visiting the Clinic
MUST wear a Mask or Mouth/Nose covering in order to be seen.
Due to the scarcity of personal protective equipment,
we do not have extra face masks available.
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4. Telehealth Video Visits are available.
If you desire a Telehealth visit instead of an In-Office Visit,
you must request the Video Visit 24-hours in advance.
You will be advised if you are eligible for a Video Visit appointment.
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a. You must set-up, and test the
Application 10-minutes in advance,
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b. No debit/credit card needed to use the Application;
Any co-payment, deductible, and/or any outstanding fee(s)
are required at the time of the appointment;
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c. Patients are to sign into the Application 15 minutes
before the Scheduled Appointment in case the
provider is available early;
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d. Due to our limited schedule,
we will not be available to assist you with setting up the Application
at the time of your Scheduled Appointment,
and a $75 no-show fee may be assessed;
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e. Please be aware, All appointment times are
scheduled using Arizona's Time Zone; and
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f. Use the following link to set-up the Telehealth FREE Video Visit Application,
if one was not emailed or texted to you:
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As always, we look forward to serving your healthcare needs.
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Peace always,
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Healthy Wings Family & Psychiatric Healthcare
